📅 2013 – The Launch of Borgata Online Casino
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🎉 Official Launch
Date Event November 21, 2013 Borgata Online Casino officially launched its online platform, becoming the first online casino in New Jersey. -
📞 Introduction of Customer Support
Date Event November 2013 Borgata introduced a dedicated customer service line, allowing players to reach out for assistance.
⚖️ 2014 – Regulatory Advancements
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🔍 New Regulations Implemented
Date Event January 2014 New regulations were established in New Jersey, enhancing player protection for online gaming.
📈 2016 – Growth and Expansion
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🌍 Expansion of Services
Date Event September 2016 Introduction of new games and improved mobile services for enhanced player accessibility.
📞 2018 – Customer Support Enhancements
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🆕 Added Contact Channels
Date Event April 2018 Borgata Online Casino updated their customer support system, adding live chat and extending hours of service.
🌟 2020 – Technological Innovations
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💻 Implementation of AI
Date Event August 2020 Adoption of AI technology to improve customer experience and personalize gaming suggestions.
📞 2023 – Continued Development
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📱 Mobile App Launch
Date Event March 2023 Borgata launched a new mobile application, further improving access to their online casino. -
🔧 Customer Support Phone Number Update
Date Event July 2023 Updated the customer service phone number to enhance accessibility for online players.